Lumin Sign and digital trust

Owned strategy and delivery across e-signature, APIs, authentication, digital credentials and identity-verification workflows.

Context

Lumin Sign is an e-signature SaaS product. My role expanded from core signing into API, authentication, credential and identity-related initiatives within a broader digital-trust direction.

What I owned

  • Product strategy and delivery priorities across several digital and data product areas.
  • Direction for a 12-person cross-functional team across engineering, design and QA.
  • Synthesis of product analytics, customer feedback, sales signals and research into roadmap priorities and acceptance criteria.

What the full case study still needs

A safe-to-publish project boundary, approved visuals, precise measurement definitions, and a clear explanation of trade-offs rather than a list of responsibilities.